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Hospitality Experience Audits

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Hospitality Experience Audits

Relevant for hospitality owners or operators that strive to be more responsible.

Professional mystery shopping, refined for better business:

Customised front-of-house and back-of-house audits;

Blueprint and remediate the entire guest and/or employee experiences at your property;

RETRACE™ Experience audits focus on brand, culture & values, service delivery, responsible operational practices and holistic well-being for all stakeholders;

 

These audits cover all aspects of a guests stay and an employee’s day. 

  • Region: Asia
  • Country: Sri Lanka
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