Zero Emission Electric Van

Easy and cost-efficient servicing

Built-in Arrival technologies save time and costs of repairs

Designed to stay on the road longer

Our vehicles are designed to prevent the need for service and repairs, with composite body panels which are damage-resistant and plug-and-play components that can be updated over the air

Our fault-detection software provides real-time analytics to catch faults before they become an issue. The Arrival Service Platform determines what’s gone wrong, orders replacement parts in advance and assigns an Arrival-authenticated technician to make any repairs – all in one streamlined process. This prevents further damage, saves you time and reduces repair costs.

Modular components that are quick to fix

The Arrival Van has plug-and-play components that are quick to fix, replace or upgrade. All Van components are designed on a modular grid-based system. This modularity enables faster repairs by reducing complexity and making the Van easier to service. This ultimately lowers maintenance and repair costs, getting you back on the road faster.

Vehicle software for easy over-the-air upgrades

In addition to being modular, Arrival components are easily upgradeable over the air and when it’s time, predictive software empowers quick replacement. This ability to upgrade both hardware and software extends the lifespan of an Arrival vehicle, which is good for the planet and your bottom line.

Damage-resistant body panels

Durable materials designed to combat dents and scratches

Proprietary composite materials

The Van’s body panels are made from Arrival’s proprietary composite materials. They’re low cost, strong and lightweight – 50% lighter than steel for a longer range, yet durable and resistant to damage.

They bounce back from impacts instead of denting like sheet metal and they’re colored all the way through, so scratches don’t show. The result is a boosted residual value and reduced repair costs.

Maintenance & service network

The Global Service Network Programme is a new approach to servicing vehicles which ensures consistent, convenient access to support for customers through established and respected operators. Arrival has developed the Arrival Service Platform as part of the Van’s service and maintenance support, and continues to add partners to the network.

Real-time vehicle diagnostics

The Arrival Van has onboard sensors and embedded software that analyses the state of the vehicle and its components. Alongside predictive models, this data creates a real-time status of the vehicle that helps determine when service is needed, often times before an issue has occured.

The Arrival Service Platform

When repairs of the Van are required, the Arrival Service Platform uses the data it receives to build an optimised plan for the servicing including the parts needed, the level of technician required and any additional supporting material. The work is then arranged automatically or scheduled to your preference, and the Platform arranges the next steps for the repair with a technician

Arrival-authorised technicians

The Arrival Service Platform delivers training, certification and technical support directly to technicians. Efficient job documentation and automatic warranty authorisation support technicians through the entire servicing process.

If a technician encounters an unexpected issue during their work, Arrival service engineers are available to provide remote support via chat and live smart glasses sessions or in-person as required.

Efficient charging all over the UK

The Arrival Van is fully compatible with all major charging systems and comes with an 11kW AC onboard charger and can DC fast charge up to 87kW*. It can be charged anywhere – from a lower power AC home outlet to a dedicated DC charger.

For the UK

The Van uses Type - 2 for AC charging and CCS2 for DC charging

We offer a compact, intelligent J1772/Type-2 Level 2 charger for your facility that integrates with the Arrival software ecosystem. Arrival-trained partners will walk you through a quick and easy installation when you purchase the Arrival Van and its charger.

Elevated driver experience

Developed and tested in partnership with real drivers

Streamlined cabin

The cabin has been streamlined – with a driver’s seat optimised for ingress/egress, in-cabin climate control, efficient storage and an interactive display for maximum comfort and efficiency.

Optimised cargo area

Wider doors, a lower floor and fewer steps make getting in and out of the vehicle easier and quicker for drivers.

Minimal distractions

Climate control, navigation, and other driving controls for the Van can be found in the touchscreen display and are easy to operate – minimising distraction and keeping you focused on the road.

Driver comfort

We’ve prioritised the driver’s experience every step of the way, bringing innovative technologies from across industries to elevate time in the Van.

16” interactive touch-screen display

Cabin climate control

Heated driver seat

Ergonomic cabin space design

Improved reliability

By reducing complexity in the design and engineering of the Arrival Van, the vehicle has fewer points of failure so you can stay on the road for longer.

Advanced safety and security features

Using data-driven safety analysis, we aim to reduce the number and severity of road hazards and risks. But in the event of a crash, we aim to protect road users through a combination of active and passive safety systems.

Driver assistance and safety

As a driver, you are always connected to and in control of your vehicle. Our digital products give you access to your schedules and duties, so you can easily locate your vehicle, lock and unlock doors, and perform daily checks, while also receiving insight into your driving performance

Features such as Lane Departure Warning (LDW) and Autonomous Emergency Braking (AEB) ensure safety, while hardware and software can be upgraded for additional active safety and ADAS features over the vehicle’s lifetime.

Autonomous Emergency Braking (AEB)

Lane Departure Warning (LDW)

Lane keeping assistance

Parking sensors

E-Call

Adaptive Cruise Control

Traffic sign assist

Blind spot assistance

Security features

Built-in immobilizers, alarms, internal and external cameras and proximity-based locking systems keep your cargo and Van protected. The Van’s status and location can also be monitored through the Driver’s App.

Vehicle alarms

Built-in immobilisers

Proximity-based locking systems

External cameras

Vision system

Maximising visibility, the Arrival camera-assisted vision system includes rear view cameras, 360° cameras and e-mirrors. The

e-mirrors narrow the vehicle width to improve manoueverability and protect the vehicle from damage.

LED front and rear exterior lights

Rear fog lights

Auto windscreen wipers and rain sensors

Auto headlights

Digital products

Our range of digital products enable Arrival vehicles to connect and communicate with the world around them. They provide commercial operators, drivers and service personnel with the insight they need to optimise their fleets.

For every fleet

With powerful APIs and advanced developer tools, the Arrival Integration Platform enables effortless integration of Arrival vehicles into existing software systems – eliminating the need for expensive 3rd party hardware.

Through insightful data and telemetry, the Integration Platform unlocks performance efficiencies, helps minimise the cost of running fleets and unlocks a new generation of digitally empowered mobility services.

For fleet managers

Advanced telematics embedded in Arrival vehicles make it simpler, more efficient, and more cost-effective to run a commercial vehicle fleet. Whether in the depot or on the move, our digital products help track your fleet on its route, analyse vehicle data, respond to alerts and continually optimise performance in real-time.

For drivers

For an enhanced driver experience, we’ve made sure you’re always connected to and in control of your vehicle. Our digital products give you access to your schedules and duties, so you can easily locate your vehicle, lock and unlock doors, and perform daily checks, while also receiving insight into your driving performance.